Privacy Policy

1. Introduction

Welcome to lodi77. This Privacy Policy describes how lodi77 ("we," "us," or "our") collects, uses, stores, and protects the personal information of players and visitors who access the lodi77 platform at lodi77.org ("the Platform"). We are committed to handling your personal data with transparency, integrity, and in full compliance with applicable Philippine law.

This Privacy Policy applies to all users of the lodi77 Platform, including registered players, prospective players who browse the site without registering, and any individual who contacts our support team. By accessing or using the lodi77 Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein.

This Privacy Policy should be read alongside our Terms & Conditions and our Responsible Gaming Policy, both of which are incorporated by reference.

2. Data Controller

For the purposes of applicable data protection legislation, lodi77 is the data controller responsible for your personal information collected through the Platform. As data controller, lodi77 determines the purposes and means by which your personal data is processed.

If you have any questions about how lodi77 handles your personal data, or if you wish to exercise any of your data subject rights, you may contact our Data Protection Officer (DPO) using the contact details provided in Section 15 of this Policy.

3. Data We Collect

lodi77 collects the following categories of personal data from players and platform users:

3.1 Identity and Contact Information

• Full legal name as it appears on your government-issued ID;
• Date of birth (used to verify the 21+ age requirement);
• Email address;
• Mobile phone number;
• Residential address, including city, province, and postal code;
• Nationality and country of residence.

3.2 Identity Verification (KYC) Documents

• Government-issued photo identification (e.g., Philippine passport, SSS ID, PhilSys National ID, driver's license, UMID);
• Proof of address documents (e.g., utility bill, bank statement);
• Proof of payment method ownership where required.

3.3 Financial and Transaction Data

• Deposit and withdrawal transaction records;
• Payment method identifiers (e.g., GCash mobile number, bank account name — not full account numbers);
• Transaction amounts, dates, and reference numbers;
• Bonus and promotional credit history.

3.4 Gaming Activity Data

• Games played, bet amounts, win/loss records, and session durations;
• Responsible gaming tool usage (deposit limits, self-exclusion requests, cooling-off periods);
• Bonus wagering activity and promotion participation history.

3.5 Technical and Device Data

• IP address and approximate geolocation;
• Device type, operating system , and browser version;
• Session timestamps and login history;
• Referring URL and pages visited on the Platform;
• Cookie identifiers and similar tracking technologies.

3.6 Communications Data

• Records of your correspondence with lodi77 customer support;
• Live chat transcripts and support ticket history;
• Survey responses and feedback submissions;
• Marketing communication preferences.

4. How We Collect Data

lodi77 collects personal data through the following means:

• Direct collection: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting support, or participating in promotions;
• Automated collection: Technical data collected automatically when you access the Platform, including through cookies, web beacons, and server logs;
• Third-party sources: Identity verification data from KYC service providers, fraud prevention data from risk management partners, and payment confirmation data from payment processors such as GCash and PayMaya;
• Publicly available sources: Information from public records or databases used to verify your identity or comply with anti-money laundering (AML) obligations.

5. How We Use Your Data

lodi77 uses your personal data for the following purposes:

Purpose	Description
Account Management	Creating and maintaining your lodi77 account, verifying your identity, and managing your profile settings.
Service Delivery	Processing deposits and withdrawals, providing access to games, and delivering customer support.
Legal Compliance	Meeting KYC, AML, and PAGCOR regulatory obligations, including age verification and transaction monitoring.
Fraud Prevention	Detecting and preventing fraudulent activity, unauthorized account access, and bonus abuse.
Responsible Gaming	Monitoring gaming behavior to identify problem gambling indicators and administering self-exclusion requests.
Marketing	Sending promotional offers, bonus notifications, and platform updates where you have provided consent.
Platform Improvement	Analyzing usage patterns to improve the lodi77 Platform's performance, features, and user experience.
Legal Disputes	Establishing, exercising, or defending legal claims in connection with your use of the Platform.

6. Legal Basis for Processing

lodi77 processes your personal data on the following legal bases under the Data Privacy Act of 2012 and applicable regulations:

• Contractual necessity: Processing required to perform our contract with you, including account management, payment processing, and game delivery;
• Legal obligation: Processing required to comply with PAGCOR regulations, AML laws, tax obligations, and other applicable Philippine legal requirements;
• Legitimate interests: Processing for fraud prevention, platform security, and responsible gaming monitoring, where these interests are not overridden by your data protection rights;
• Consent: Processing for direct marketing communications, where you have provided explicit consent. You may withdraw this consent at any time by contacting our support team or updating your communication preferences in your account settings.

7. Data Sharing and Disclosure

lodi77 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients:

7.1 Service Providers

Trusted third-party service providers who assist lodi77 in operating the Platform, including payment processors (GCash, PayMaya, BPI, BDO, Metrobank), KYC verification providers, cloud hosting providers, customer support platforms, and analytics services. All service providers are bound by strict data processing agreements and may only use your data for the specific purposes authorized by lodi77.

7.2 Regulatory and Law Enforcement Authorities

lodi77 may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), law enforcement agencies, or other government authorities where required by law, court order, or regulatory directive.

7.3 Fraud Prevention and Risk Management

lodi77 may share data with fraud prevention agencies and industry bodies to detect and prevent fraudulent activity, money laundering, and other financial crimes. This sharing is conducted in accordance with applicable law and is limited to the minimum data necessary.

7.4 Business Transfers

In the event of a merger, acquisition, or sale of all or part of lodi77's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any material changes to this Privacy Policy that result from it.

8. Data Retention

lodi77 retains your personal data for as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, regulatory, accounting, and reporting obligations. The following general retention periods apply:

• Account and identity data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in accordance with PAGCOR and AML regulatory requirements;
• Transaction records: Retained for a minimum of five (5) years from the date of each transaction;
• KYC documents: Retained for a minimum of five (5) years following the end of the business relationship;
• Customer support communications: Retained for three (3) years from the date of the last interaction;
• Marketing preferences: Retained until you withdraw consent or close your account;
• Technical and device data: Retained for up to twelve (12) months from collection.

When personal data is no longer required, lodi77 will securely delete or anonymize it in accordance with our data disposal procedures.

9. Data Security

lodi77 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the lodi77 Platform;
• Encryption of sensitive data at rest, including identity documents and financial records;
• Role-based access controls limiting employee access to personal data on a strict need-to-know basis;
• Regular security audits, vulnerability assessments, and penetration testing;
• Multi-factor authentication for administrative access to systems containing personal data;
• Incident response procedures for detecting, reporting, and managing personal data breaches.

While lodi77 takes all reasonable steps to protect your data, no method of electronic transmission or storage is completely secure. You are responsible for maintaining the confidentiality of your lodi77 account credentials and for notifying us immediately of any suspected unauthorized access.

10. Cookies and Tracking Technologies

lodi77 uses cookies and similar tracking technologies to enhance your experience on the Platform. Cookies are small text files stored on your device that help us recognize you, remember your preferences, and analyze how the Platform is used.

10.1 Types of Cookies We Use

• Strictly necessary cookies: Essential for the Platform to function correctly, including session management and security features. These cannot be disabled;
• Functional cookies: Remember your preferences such as language settings and login status to provide a more personalized experience;
• Analytics cookies: Collect anonymized data about how players use the Platform to help us improve performance and content;
• Marketing cookies: Used to deliver relevant promotional content based on your interests, where you have provided consent.

10.2 Managing Cookies

You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the lodi77 Platform. Strictly necessary cookies cannot be disabled as they are required for the Platform to operate.

11. Your Privacy Rights

Under the Data Privacy Act of 2012 and applicable regulations, you have the following rights with respect to your personal data held by lodi77:

• Right to be informed: The right to know how your personal data is being collected and processed, as described in this Privacy Policy;
• Right of access: The right to request a copy of the personal data lodi77 holds about you;
• Right to rectification: The right to request correction of inaccurate or incomplete personal data;
• Right to erasure: The right to request deletion of your personal data, subject to our legal retention obligations;
• Right to object: The right to object to certain types of processing, including direct marketing;
• Right to data portability: The right to receive your personal data in a structured, commonly used format;
• Right to lodge a complaint: The right to file a complaint with the National Privacy Commission (NPC) if you believe your data rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer using the details in Section 15. lodi77 will respond to all verified requests within thirty (30) days. We may require identity verification before processing your request.

12. Minors and Age Restriction

The lodi77 Platform is strictly intended for individuals who are at least twenty-one (21) years of age, in accordance with PAGCOR's regulations governing online gambling in the Philippines. lodi77 does not knowingly collect personal data from individuals under 21 years of age.

If lodi77 becomes aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the lodi77 Platform, please contact our support team immediately.

13. International Data Transfers

lodi77 primarily stores and processes your personal data within the Philippines. In certain circumstances, your data may be transferred to and processed in other countries, for example where our service providers operate internationally. Any such transfers are conducted in accordance with applicable data protection law and are subject to appropriate safeguards, including data processing agreements that require the recipient to protect your data to a standard equivalent to Philippine law.

14. Changes to This Privacy Policy

lodi77 reserves the right to update or modify this Privacy Policy at any time. Material changes will be communicated to registered players via email or a prominent notice on the Platform at least seven (7) days before taking effect, where practicable. The "Last Updated" date at the top of this Policy reflects the most recent revision.

Your continued use of the lodi77 Platform following the posting of an updated Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this Policy periodically to stay informed about how lodi77 protects your personal data.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or lodi77's data practices, please contact our Data Protection Officer. Our support team is available 24/7 via live chat on the Platform. You may also reach us by email — our contact address is displayed below as plain text for reference:

Email: [email protected]

For complaints or concerns that have not been resolved to your satisfaction, you have the right to contact the National Privacy Commission of the Philippines through their official channels.